Mar 28, 2019 | Featured, Uncategorized
The National Equipment Owners Association awarded Advanced Answering Center the 2019 Superior Agent Service award for outstanding service. The NAEO Superior Agent Service Award program is a ‘mystery caller’ program that evaluates call center agents by an...
Dec 29, 2016 | Featured, Uncategorized
Advanced Answering Center has recently upgraded all system features and hardware. This upgrade allows for enhanced call scripting, flexible call routing and automated dispatch. These features streamline the call handling process enabling our staff to train quicker...
Jul 4, 2016 | blog, Featured
We are pleased to announce that we have increased our pager coverage in the Upstate New York area including the Tri-Cities region. “Recognizing an increasing void left by the national paging carriers we have furthered our commitment to the Albany area and we...
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